Refund and Returns Policy – Luluscarenie

Effective Date: February 17, 2025

1. Introduction

At Luluscarenie, we want you to be completely satisfied with your purchase. If for any reason you are unhappy with your order, you may return the item under our policy.

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2. Return Guidelines

• Products must be unopened, unused, and in original packaging.
• Returns must be requested within 14 days of delivery.
• Products purchased during discount sales, promotions, or limited-time offers are non-refundable.

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3. Return Procedure

1. Request a Return: Email info@luluscarenie.com with your order number and reason for return.
2. Return Shipping: Approved returns must be shipped back at your own expense.
3. Refund Processing: Once inspected, refunds will be issued within 5-7 business days.

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4. Refund Policy

• Refunds will be credited to the original payment method.
• Shipping fees are non-refundable unless the return is due to a shipping error.
• If the item received is damaged or incorrect, we will cover return shipping costs.

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5. Exchange Policy

We do not offer exchanges. To get a different item, return the original purchase and place a new order.

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6. Contact Information

📍 Address: 300 S Delaware St, Butler, Missouri
📞 Phone: (660) 679-4258
📧 Email: info@luluscarenie.com
🌐 Website: luluscarenie.com