Shipping Policy

Effective Date: January 4, 2025

At Lulu’s Carenie, we strive to provide fast, reliable, and efficient shipping to ensure you receive your orders as quickly as possible. Below are the details regarding our shipping options, delivery times, and related terms.

1. Shipping Destinations

We offer worldwide shipping to virtually all countries. No matter where you are, we aim to deliver your orders efficiently.

2. Shipping Methods & Timeframes

We provide several shipping options based on your location:

  • Standard Shipping: 5-10 business days (may vary based on location).
  • Expedited Shipping: 2-5 business days (available for select locations).
  • International Shipping: 7-15 business days (depending on the destination).

Delivery times are estimated and may vary due to factors such as customs delays, weather conditions, or other unforeseen circumstances.

3. Shipping Costs

  • Standard Shipping is free for all orders over $50.
  • Expedited Shipping has a flat fee based on your location.
  • International Shipping charges are calculated based on your destination at checkout.

Shipping costs are calculated and displayed at checkout.

4. Order Processing

  • Orders are processed and shipped within 1-2 business days after your payment is confirmed.
  • Business days exclude weekends and holidays.

5. Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can track your order using the link provided in the shipping confirmation email.

6. Customs & Import Duties

  • International orders may be subject to customs duties, import taxes, and other fees depending on your country’s regulations.
  • Any customs or import duties are the responsibility of the customer and will be collected at checkout or upon delivery.

7. Lost or Damaged Shipments

  • If your order is lost or damaged during shipping, please contact us at info@luluscarenie.com within 14 days of delivery.
  • We will investigate the issue and provide a resolution, which may include a refund, replacement, or assistance in filing a claim with the shipping carrier.